Thursday, May 23The Voice of London

Tag: gatwick

New charter to improve disabled passengers experience to be implemented

New charter to improve disabled passengers experience to be implemented

Activism, Society, Specials, Travel
A new charter might be adopted to improve disabled passengers flying experiences. The new proposition include the scrap of the £ 2,000 pay-outs limit to all passengers whose wheelchairs were damaged during flights and new training for airline staff such as cabin crews and baggage handlers. The Civil Aviation Authority (CAA), has in fact recently revealed  that  more than half of the disabled passengers found travelling through airports difficult. See also: Motability boss bonus leads to backlash James Taylor, Head of Policy, Campaigns and Public Affairs for Scope, a disability equality charity, told exclusively to The Voice of London: “It’s high time air travel is improved for disabled people after years of unacceptable difficulties." Passengers have been complaining on soci

London’s airports: best to worst

Want to cheers to a stress-free winter getaway before you even land? Voice of London have picked out the cities major airports and found you the winners. Thousands of people responded to a Which? survey after the summer, rating their airport experiences across the UK. Based on overall satisfaction, customers gave London Luton a hard-hitting score of 29%, crowning it the worst airport in the country. Holiday-goers were left short of relaxing as they experienced hectic bag drops, overcrowding and “chaos” at customs. London has more airports than any other major city, so how do you pick where to fly? We used this survey to rank them from best to worst, with customers giving thought to food outlets, baggage reclaim – even the toilets. London Southend wins as the highest rated airpor